To view and monitor points earned log in to My Account
When you register your free account, you'll automatically begin racking up credits for discounts that will be redeemable towards a future on-line purchase. You must be logged in to earn & claim rewards. At the final checkout, you'll see the actual rewards amount and will have the option to use the rewards on the purchase.
We will reward you with 1 point for every $1.00. For example a $100.00 purchase will earn 100 points. All items can be purchased with Reward Points when you earn enough points to purchase that item. The more you buy the more money you will save!
Point totals and purchases are exclusive of tax and shipping. You need the total number of points necessary to purchase any item.
Membership POINTS! Earn 1 Point - For every dollar spent Earn 50 Points - New user membership sign up Earn 150 Points - Refer a friend and they sign up Earn 300 Point - Providing a testimonial Earn 1500 Points - + $30 credit for 4 client photos Earn 2000 Points -+ $30 credit for 4 client photos and testimonial
Offer valid for orders placed online at www.xquizitehair.net. Store Credit, Taxes, Shipping and Handling do not count towards the qualifying amount. No price adjustments on previous purchases. Offer valid on-line only. Cannot be combined with any other offers.
Returning Customers: Do not forget your 5% discount code during checkout
4TH OF JULY SALE
CUSTOMS 10% OFF. ALSO PAYMENT PLAN ONLY $159 DOWN NOW AND THE COMPLETE PAYMENT WHEN PRODUCT IS READY TO BE SHIPPED. Code: 10 excludes wefts, synthetic, frontals and closures
INSTOCK 5% INCLUDES A FREE SYNTHETIC WIG OF CUSTOMER'S CHOICE. Code: 5
excludes wefts, synthetic, frontals and closures
Give us a call or email for help
Montly Xquizite Special!!
Specials valid through www.xquizitehair.net website only. Valid one per person/account.
Offers available only while supplies last. Expires 6/34/2011, valid to change.
For customer service call 1-877-605-WIGS (9447) or email: sales@xquizitehair.net
Return Policy We want you to love what you ordered. If something is not right, let us know. We offer 100% satisfaction guaranteed within 7 days after receiving the items. Within 7 days of original invoice of product, If you are dissatisfied for any reason you may return for an exchange or refund.
Returned packages must be accompanied by a copy of the original invoice and must be returned in the original condition. Product must be in the original packaging with all netting and tags in place. We will not accept merchandise that has been altered / worn (brushed, combed, picked, cut, or washed) in any way. Back to top
Exchange Policy If you would like to exchange an item, please follow the instruction below: (all exchanges and return are honor within 7 days of purchase)
1. Find the item you wish to exchange for.
2. Purchase it like a brand new order, checkout & submit, but do not make payment.
3. You will have a new order number for the new purchase.
4. Return the unwanted item along with original packaging and invoice to us.
5.Please write "Exchange" & the order ID number of the new purchase.
6. Item(s) received tampered will be returned back. Back to top
Instock Refund Policy If you are unhappy with your Instock unit purchase, the unit can be returned within 7 days for an exchanged for another unit. Exhanges Only on instock units. Please contact us before returning the unit. Simply let us know and we'll replace your wig to ensure your satisfaction, you must contact us within 2 days via email or phone. You can only exchange instock wigs for a different hair style and length for a small fee, all other refunds will be issued as STORE CREDIT ONLY.
A FULL REFUND CAN BE GRANTED IF AN ERROR OR THE WRONG ITEM HAS BEEN SHIPPED BY XQUIZITE HAIR TO CLIENT. Shipping and Handling fee will also be refunded. Back to top
Custom Refund Policy If an error is made by the clients them self, such as wrong measurements, wrong description on their requirements, the wigs will not be accepted for refunds. EXCHANGES ONLY! So before ordering please make and fill carefully on the customer's order form and your requirements!
**If an customer made an error and wants to return & be refunded then a 25% restocking fee will be deducted from the refunded amount.
Upon receipt of your order, review all items as follows:
If our products are our manufacturer's error, simply return the unit, uncut and unaltered in any way, within 7 days of receipt, for a prompt full refund, no questions asked.
Our Custom Systems are guaranteed to be made to the exact specifications of the order form or they will be exchanged without cost penalty.
Manufacturer's errors will be evaluated and corrected in a timely manner.
CANCELLATIONS: All cancellations for custom wig orders will be charged a 40% cancellation fee.
PAYMENT PLAN: When using the payment plan there are no cancellations, no exchanges, all sales are final and deposits are non-refundable. Back to top
If Customer is being Refunded; Please allow on the 30th of the Month for your paypal account to be credited.
REQUIREMENTS FOR RETURNS:
NO application of glue or has been applied to the wig; any glue or tape residue will be rejected.
It is within the first 7 days of receiving your lace wig.
The excess lace in the front of the wig has not been removed or cut in any way,shape, or form.
Xquizite Hair will not start production of any wigs until payment has been made in full to the company and such payment has been processed.
If we do not receive your payment in 5 business days, your order will be canceled or back ordered.
Have you received my payment?
Xquizite Hair will send you a confirmation email when your payment is received. Please make sure that email address is typed correct. Once you have completed checkout, you may check the status of your order at any time.
Placing the Order: You can now place your order with us by phone. Just give us a call, all you will need is your order id number and your credit card information. Voila it's done. Need Help Ordering?? We can go over and process the order with you, by telling us what wig and specifications that you would like to have.
Placing the Order:
When you are ready to place your order, select "Submit Order"
You will be taken to PayPal.com to make the payment or you can click this logo after the summit button
Note that you don't have to open an account with PayPal in order to be able to pay to us th rough them.
If you don't have a PayPal account then you can simply click on the continue link at the bottom left hand side of the paypal page and you will see an option to enter your credit card details. PayPal will not save your details nor will it create an account for you.
What forms of payment does Xquizite Hair accept?
Phone and Mail- all major credit cards accepted
PayPal -
Most secured payment processor. PayPal is a free and secure intermediary payment service that allows you to pay easily and quickly via credit card and electronic check, among other options. PayPal is an online payment service that lets you send money from the funding source you choose, like your credit card or bank account, to a variety of recipients, without sharing your financial information.If you already have a PayPal account, you will be prompted to sign in at check out. Please visit the www.PayPal.com for more details.
E-checks / Uncleared payments through PayPal If you choose to send an e-check via paypal.com, your wig will not go into production or be shipped until payment is cleared.
Money Order, Western Union and MoneyGram -
Please call Toll Free 1-877-605-WIGS (9447) for more info or send us a email at sales@xquizitehair.net
If you are paying by money order, Western Union or MoneyGram Express, state either of these payment options during checkout.
Money Order Payments - Mail your payment and a copy of your online order receipt to us.
Due to the high incidence of fraud using money orders and cashiers checks, please allow a minimum of 7 business days for these payments to clear the banking system.
Western Union Payments - Go to the closest Western Union location and make your payment. Email or call us with your payment confirmation number. Your order will be processed as soon as your payment has been deposited.
MoneyGram Express - Go to the closest MoneyGram Express location and make your payment You will need the merchant receive number (on your online receipt) to send your payment. Your payment will be sent to us automatically - usually within 24hrs.
Please allow at least 1 to 2 additional business days for these processing. Custom wigs or delivery will not start until the payment is cleared.
How to use Payment Plan for Custom Orders Step1. Go to the drop down box that says length/price, click it and choose "no payment plan"
Step2. go to the drop down box that says payment plan and click the price and length.
If this is not done then both prices will add up in the chart.
Payment Plan Option
This Payment plan is to all customers that wish to pay the first half of the full balance when order is placed and pay the remaining balance before order is shipped. Custom Silk Top Cap lace wigs are ready for shipment in 5 to 7 weeks.
When selecting this plan, the client agrees to pay the amount in full before the order is ready to be shipped, otherwise the 1st initial payment is forfeited to prevent loss to the company.
Once payment is made there are NO cancelations, Change of mind or exchanges until unit has been shipped! otherwise the 1st initial payment is forfeited to prevent loss to the company.
Final payment is due 30 days after your first payment.
Once unit is ready the customer will receive an email and a phone call stating that it's ready for shipment, and for the rest of the payment to be made. A Pay Pal amount will be emailed to the customer.
Orders for items will be processed within 1-2 business days
Cutoff time for all express/overnight service is 4:00PM EST - if you pay before 4:00pm, we will be able to process your order on the same business day, and you will receive it on the next business day by end of day.
Overnight service is not available for P.O. Box, APO, Hawaii, Alaska, and all international orders.
ategories: All shipments comes with Signature and Delivery confirmation.
Xquizite Express
Xquizite Instock
Custom orders
48 Contiguous United States 1 day or 2 to 3 days
48 Contiguous United States 2 to 8 extra days
because of choices
Regular:
4.5 Wk & 3 days
Hawaii, Alaska, Virgin Island, Puerto Rico, Guam 5 days
Hawaii, Alaska, Virgin Island, Puerto Rico, Guam 4 to 10 days
Silk Top at crown:
5 wks & 3 days
International Worldwide including APO, FPO, Military / Air Force Base:
10 days
International Worldwide including APO, FPO, Military / Air Force Base:
10 to 15 days
Full Silk Top:
6.5 wks & 3 days
U.S. Postal Service
(48 Contiguous United States)
Hawaii, Alaska, Virgin Island, Puerto Rico, Guam,
International/Cananda Hawaii, Alaska, Virgin Island, Puerto Rico, Guam, APO, FPO, Military / Air Force Base
$11
$11
Express: $37 10 days
Note: Please be sure to be present at the time of delivery if possible, USPS will not honor claims for lost packages if the tracking system shows "Delivered". We also offer signature service , this is highly recommended if shipping address is an apartment or areas with visible traffic.
WE ARE NOT RESPONSIBLE FOR LOST PACKAGES ONCE TRACKING SHOWS 'DELIVERED' Once a package is dropped off to our carrier for delivery, we will not have any control over the package; therefore, we can not make any guarantees after this point. In cases of errors or delays caused by the shipping carrier, we will help resolve the dispute at our best ability, yet we will not be held responsible or liable.
We Ship World Wide
International Buyers
Due to various issues with international credit card authorizations, we now require the use of PayPal, Western Union or MoneyGram for all international transactions. PayPal is a free and secure intermediary payment service that allows you to pay easily and quickly via credit card and electronic check, among other options. Please visit the www.PayPal.com for more details.
International Shipping $37.00- Global Express Mail - Delivery Takes 3 to 10 Business Days
Please allow up to 10 days for all international deliveries.
International transit times vary, depending on the destination country. Please also note that international shipments are often delayed by customs inspections.
For all international orders, customers are responsible for paying the customs and import duties.
Stay on current page if chatting, else one will get disconnected. Type in Email Address if we do not answer within 5 mins.
---------------------------------- Member Ship Rewards ----------------------------------
You can now place your order with us by phone. Just give us a call, all you will need is your order id number and your credit card information. Voila it's done. Need Help Ordering?? We can go over and process the order with you, by telling us what wig and specifications that you would like to have. 
